Frequently Asked Questions
Below is our list of most Frequently Asked Questions.
Login & Registration
- I have already logged in. Why do I get logged off automatically?
- I forgot my email and/or password. What should I do?
- How do I change my email or password?
- Is your site secure?
- Do I need to sign up for special offers or have a coupon to get the special deal?
Products
- How do I select a product on the Current Deals page?
- I just saw a product I really wanted in the 'Just Missed' section. Can I still order the product?
- Do you charge sales tax on your orders?
- What if the product I want does not appear on the Current Deal page?
- What if I would like to make a bulk order for a specific or multiple product(s)?
- Are there any restrictions on purchasing ammunition?
- I purchased a product, but the shipping was not automatically calculated. What do I need to do next?
Shipping
- How much does shipping cost?
- What countries can you ship to?
- What brands cannot be shipped out of the US?
- How do I return my order?
General
- What is AmericanGunfighters.com?
- How do I contact AmericanGunfighters.com?
- How many items can I buy?
- Can I purchase from AmericanGunfighters.com if I am not in the military, law enforcement, etc.?
- What forms of payment are accepted?
- How can I check my order status?
- Does my credit card get charged once I check out?
I have already logged in. Why do I get logged off automatically?
Once logged in, you will be automatically logged off after a length of inactivity, usually 30 minutes. This both helps protect your security and frees up resources on our servers.
Back to TopI forgot my email and/or password. What should I do?
If you have forgotten your password, click the Forgot My Password link. You will be prompted to enter the email address you used to create your account. You will receive an email with a randomly-generated link to reset your password. Once you receive this email, you may click on the link and change your password.
Back to TopHow do I change my email or password?
Once logged in, you may change your email or password from your Account Settings page.
Back to TopIs your site secure?
Yes! Sensitive and private data exchanged between the Site and its Users happens over a 2048 bit SSL secured communication channel and is encrypted and protected with digital signatures. You can read more about this in our Privacy Policy.
Back to TopDo I need to sign up for special offers or have a coupon to get the special deal?
No, the great deals that appear on our "Current Deal" page are available to everyone without any other offer. You have the choice to sign up for a private account with AmericanGunfighters.com so that your next checkout is even quicker.
Back to TopHow do I select a product on the Current Deals page?
When you see a product on the "Current Deals" page, simply enter the quantity you want and click "Add to Cart." If there are variations (i.e.; sizes, colors, ect), enter the quantity for each variation then click "Add to Cart." All entered quantities will be totaled in your cart.
Back to TopI just saw a product I really wanted in the 'Just Missed' section. Can I still order the product?
Absolutely! While the Just Missed page lists the products that have recently been featured on the Current Deal page, those who have set up free accounts with us have the ability to purchase the items on the Just Missed page (Just click on the Details tab and purchase). Do not wait too long though, as new products will appear and the older ones will dissapear.
Back to TopDo you charge sales tax on your orders?
Sales tax is charged automatically only on orders that ship to Georgia. The consumer is responsible to pay their own sales tax if required by law.
Back to TopWhat if the product I want does not appear on the Current Deal page?
AmericanGunfighters.com works very hard in finding great deals on tactical gear and bringing them to our customers. If there is a product that you want and have not seen it on the Current Deal page, contact our sales team at: sales@americangunfighters.com. If possible, our sales team will find the best deal on the gear that you want and contact you with the information.
Back to TopWhat if I would like to make a bulk order for a specific or multiple product(s)?
Contact our sales team (sales@AmericanGunfighters.com). We will give the best possible deal on the gear you need.
Back to TopAre there any restrictions on purchasing ammunition?
YES. Please refer to our Terms and Conditions page and scroll down to the "Ammo Sales" title. You must abide by all local, state, and federal retrictions/ limitations regardless if they are listed on AmericanGunfighters.com or not.
Back to TopI purchased a product, but the shipping was not automatically calculated. What do I need to do next?
We use shipping calculators from the major carriers to produce shipping amounts. At times, the calculators will not recognize an address and be unable to return a shipping rate. When this happens, we will contact you via customerservice@americangunfighters.com and provide you with the available shipping options. Be sure to check your spam or junk mail box if you do not recieve an email within 24 hours. As we strive to complete orders as quickly as possible, we typically respond within a couple of hours.
Back to TopHow much does shipping cost?
Shipping cost varies from item to item based on weight, what shipping option you choose, and where it ships to. During checkout the shipping charge will be added. AmericanGunfighters.com does not profit from shipping!
Back to TopWhat countries can you ship to?
We ship only to addresses inside the U.S. We can ship to APO/FPO addresses.
Back to TopWhat brands cannot be shipped out of the US?
At this time, we only ship to addresses inside the U.S. It is the consumer's responsibility to know what brands/items can and cannot be exported outside of the U.S.
Back to TopWhat is AmericanGunfighters.com?
The founders of AmericanGunfighters.com are composed of Marines, Army, Law Enforcement, and High-Threat security personnel. We have come together to revolutionize the way you get your gear. Most importantly though, we continuously make sure that we provide you with the lowest prices for the highest quality gear.
Back to TopHow do I contact AmericanGunfighters.com?
You can reach us by filling out the form on the contact tab for AmericanGunfighters.com or email us at customerservice@americangunfighters.com.
Back to TopHow many items can I buy?
Each deal is posted with the quantity available in stock. Once that amount has been reached, that item is no longer available.
Back to TopCan I purchase from AmericanGunfighters.com if I am not in the military, law enforcement, etc.?
Yes, as long as you are legally able to possess items that are for sale on AmericanGunfighters.com.
Back to TopWhat forms of payment are accepted?
Major credit cards (except for American Express). Visit our Privacy Policy to learn more about how we protect your information.
Back to TopHow can I check my order status?
Once you have logged into AmericanGunfighters.com, you can view your order status under the "My Account" tab.
Back to TopDoes my credit card get charged once I check out?
AmericanGunfighters.com begins processing orders immediately once checkout is complete. This allows the customer to receive their product as quickly as possible. Once checkout is complete, the correct amount will be charged to the credit card number that was entered.
Back to Top